Privacy Policy

Effective date: August 11, 2026

This website and the services offered through it are operated by The Paragon Building Group, Ltd., an Ohio limited liability company doing business as Virginia Homes ("Virginia Homes," "we," "us," or "our"). This Privacy Policy describes the information we collect through virginia-homes.com and our related communications — including email, phone, and text messaging — how we use it, and the choices you have.

Information We Collect and How We Use It

Many features of our website, such as browsing our communities and floor plans, do not require you to register or provide any personal information. To provide our full range of services, we may collect the following types of information:

• Information you provide — When you fill out a form to request information, schedule a visit, register for updates, or send an email or text message to Virginia Homes, we ask for personal information such as your name, email address, and phone number. We use this information to respond to your inquiry, provide the services you request, and keep you informed about your home or communities you have expressed interest in.
• Log information — When you visit our website, our servers automatically record information your browser sends, such as your web request, Internet Protocol address, browser type and language, the date and time of your request, and one or more cookies that may uniquely identify your browser.
• Cookies and analytics — Our website uses cookies and similar technologies, including Google Analytics and advertising services, to understand how visitors use our site (such as pages viewed, browser type, and operating system), to measure the effectiveness of our marketing, and to improve the quality of our website. See "Cookies, Analytics, and Advertising" below.
• User communications — When you send email, text messages, or other communications to Virginia Homes, we may retain those communications in order to process your inquiries, respond to your requests, and improve our services.
• Links — Virginia Homes may present links in a format that enables us to keep track of whether they have been followed. We use this information to improve the quality of our content and marketing.
• Other sites — This Privacy Policy applies to Virginia Homes' website and services only. We do not exercise control over other sites linked from our website. Those sites may place their own cookies on your computer, collect data, or solicit personal information from you, and their practices are governed by their own privacy policies.

Cookies, Analytics, and Advertising

We use Google Analytics to understand user trends and improve our website, and we may use advertising platforms (such as Google Ads and social media advertising) that set cookies or similar identifiers to measure ad performance and show you relevant ads for our communities and homes. We also use call-tracking technology (CallRail) on the phone numbers published for our communities, which tells us which of our marketing produced a phone inquiry. Calls to these numbers may be recorded for quality, training, and customer-service purposes.

Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Some features of our website may not function properly if cookies are disabled. You can learn about opting out of Google Analytics at tools.google.com/dlpage/gaoptout and manage ad personalization through your Google and social media account settings.

Text (SMS) Messaging

If you provide your mobile phone number and opt in to text messaging — for example, by submitting a form on our website, texting us first, or giving consent during the sales or construction process — Virginia Homes may send you text messages related to your inquiry, your home purchase or build (such as appointment reminders, scheduling, and construction progress updates), and, where you have agreed, news and promotional messages about our communities.

• Consent is not a condition of purchase. You are not required to agree to receive text messages to buy a home from us or to use our services.
• Message frequency varies. Message and data rates may apply depending on your mobile plan.
• Opting out — Reply STOP at any time to cancel text messages. After you send STOP, we will send one final message confirming you have been unsubscribed. Reply HELP for help, or contact us at (614) 764-1953.
• No sharing of texting information — No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with, or sold to, any third party.
• Carriers — Wireless carriers are not liable for delayed or undelivered messages.

Choices for Personal Information

When you fill out a form or contact us, we ask you to provide personal information. If we use this information in a manner different from the purpose for which it was collected, we will ask for your consent prior to such use. If we propose to use personal information for any purposes other than those described in this Privacy Policy, we will offer you an effective way to opt out of such use. We will not collect or use sensitive information for purposes other than those described in this Privacy Policy unless we have obtained your prior consent.

You can decline to submit personal information to any of our services, in which case Virginia Homes may not be able to provide those services to you.

Information Sharing

We do not sell your personal information, and we do not share personal information with other companies or individuals outside of The Paragon Building Group, Ltd. except in the following limited circumstances:

• Service providers — We use trusted vendors who process information on our behalf and under our instructions — for example, website hosting, analytics, marketing, customer relationship management, and text message delivery. These providers may use your information only to provide services to us.
• Legal requirements — We may disclose information if required to do so by law or in the good-faith belief that disclosure is reasonably necessary to comply with legal process, enforce our agreements, or protect the rights, property, or safety of Virginia Homes, our customers, or the public.

As stated above, text messaging opt-in data and consent are never shared with or sold to third parties for any purpose.

Information Security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. These include internal reviews of our data collection, storage, and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

We restrict access to personal information to employees, contractors, and agents of The Paragon Building Group, Ltd. who need to know that information in order to operate our business. These individuals may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Data Integrity and Retention

Virginia Homes processes personal information only for the purposes for which it was collected and in accordance with this Privacy Policy. We review our data collection, storage, and processing practices to ensure that we only collect, store, and process the personal information needed to provide or improve our services. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our customers and homeowners to update or correct their personal information whenever necessary.

Accessing and Updating Personal Information

When you use Virginia Homes' services, we make good-faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected, or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical, or for which access is not otherwise required.

Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us and we will delete it.

Enforcement

Virginia Homes regularly reviews its compliance with this Privacy Policy. Please direct any questions or concerns regarding this Privacy Policy or our treatment of personal information through the Contact Us section of this website or by contacting us at the address below. When we receive formal written complaints, we will contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities to resolve any complaints regarding personal data that cannot be resolved between Virginia Homes and an individual.

Changes to This Privacy Policy

Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. Each version of this Privacy Policy will be identified at the top of the page by its effective date.

Contact Us

The Paragon Building Group, Ltd., dba Virginia Homes
565 Metro Place South, Suite 220
Dublin, OH 43017
Office: (614) 764-1953